How do I use AskMQ (ask.mq.edu.au) ?

Question:

How do I use AskMQ (ask.mq.edu.au) ?

Answer:

You can begin by clicking here to access AskMQ (ask.mq.edu.au) and then taking one or more of the steps below depending on what you need. 

  • Under the heading 'Search our Knowledge Base' use the search field to type in a word or phrase that represents the information you are looking for.  For example, typing in the word "fees" results in a list of questions and answers that may be useful to you.
  • If you can't find what you're looking for, you can submit an online enquiry by clicking the relevant tab. You can then write your own question which will go to the appropriate staff member, who will respond directly to your nominated email account. If you are a current student please sign in using your One ID and the response will be sent to your student email. Future students and/or third parties can use the Future Students tab to submit an enquiry.
  • If you would like to view a previous enquiry or submit a new enquiry, or should you need to apply for Grade Appeals, Grade Reviews, Special Approvals (waivers) or Disruptions, you will find the necessary forms under the 'Submit' tab once you have signed in.