I can't pay my fees, what should I do?

Question:

I can't pay my fees, what should I do?

Answer:

Domestic Students

If you are an Australian citizen, or have a PR Humanitarian visa,  you can consider the following payment options:

·         Take out a HECS-HELP loan (you must be a Commonwealth supported student, and subject to eligibillty)

·         Take out a FEE-HELP loan (you must be paying domestic tuition fees, and subject to eligibility)

If you have permanent residency, and do not have a humanitarian visa, you will need to request an extension of time to pay your fees upfront. You are not able to request assistance via HECS or FEE HELP.

 

To apply for an extension of time

You must apply before your fees are due and you will need to explain the reasons why you are unable to pay your fees by the due date, and indicate when you will be able to make payment in full. You may need to pay a $200 late fee.

For further information, please refer to Revenue Services.

Your application must be in writing via enquiry at ask.mq.edu.au with "extension request" as the subject heading.

You will be advised of the Assistant Director's decision within two weeks of your application.


International Students (excluding HDR students)

If you are experiencing difficulties paying your student fees you may wish to consider to apply for a short extension of time.

Complete a fee extension request at: https://ask.mq.edu.au/

Select "Current Student" go to "International forms" and complete the "International Fee Extension" form before the payment due date.

You must apply before your fees are due and you will need to explain the reasons why you are unable to pay your fees by the due date, and indicate when you will be able to make payment in full. You may need to pay a $200 late fee.

For further information, please refer to Revenue Services. 


International Higher Degree Research Students

Complete a fee extension request at:

https://ask.mq.edu.au/

Select "Current Student" go to "HDR" and complete the "Higher Degree Research Extension Form" form before the payment due date.

You must apply before your fees are due and you will need to explain the reasons why you are unable to pay your fees by the due date, and indicate when you will be able to make payment in full. You may need to pay a $200 late fee.


Where Can I seek Help?

Contact Student Advocacy and Support to discuss options and request information about University fee payments and administration.

Contact a Welfare Officer at Campus Wellbeing for help with financial problems, including budgeting, debts, and financial assistance.