How do I request an item from the Automated Retrieval Collection (ARC)?

Question:

How do I request an item from the Automated Retrieval Collection (ARC)?

Answer:

Requesting an item requires the following steps:

    •    Check the item in MultiSearch - it will say "Automated Retrieval Collection" if it is in the ARC system

    •    Make sure you are logged into MultiSearch (Macquarie University students or staff)

    •    Request the item by selecting the "Hold/ARC Request" link - this will open the request box

    •    Chose Request Option

    •    When requesting a serial, ensure you select the correct volume from the "Select copy" drop down menu

    •    Collect your item from the Collection Point on level 2 of the Library (C3C)

Please allow 30 minutes for retrieval. The item will be held for you for 3 days; if you need it to be held for longer please call 9850 7507.

Click here for information on how to find a digital theses and the theses collection.

You will find any other information you need on the Borrowing web page.