I received an email from TfNSW about my Opal concession, what should I do?

Question:

I received an email from TfNSW about my Opal concession, what should I do?

Answer:

If your enrolment at Macquarie changes and you are no longer eligible for transport concession, you will receive an email from TfNSW advising your concession Opal card will no longer be active.

 

Troubleshooting:

Firstly, go to our Transport Concession web page.

  • Make sure you check you meet the TfNSW eligibility requirements - you need to be full time, on-campus/internal student to be eligible.

OR 

  • possibly you're a continuing student and you haven't submitted your transport concession declaration for this year - make sure you submit this declaration as per the instructions.

 

If these two possibilities are not applicable, you can contact Student Connect via AskMQ enquiry for further assistance.